Olivia Bliss

Privacy policy

Effective September 17, 2026. This notice explains how Olivia Bliss uses information to operate the storefront, process orders and fulfillment, and answer customer questions.

The business responsible

Olivia Bliss operates this storefront. Questions about your information can be sent to support@olivia-bliss.com. Our business contact address is 520 8th Street SE, Washington, DC 20003, United States.

Browsing and correspondence

Website requests include technical information such as an IP address, browser details, the page requested and request time. Cloudflare provides hosting, delivery, database storage through D1, and security for this storefront.

When you email us, we receive the details and attachments you send. Include only what is needed to answer the question. Never send card numbers, passwords or verification codes.

The contact form prepares a draft in your email application. It does not submit your message to the website. You decide whether to send it from that application.

Orders and payment

Ordering uses your contact details, delivery address, selected products and quantities to process the transaction, provide customer service and arrange fulfillment. A saved bag or an incomplete checkout does not mean a payment has been taken.

Whop provides our physical-goods checkout and payment processing. Payment information entered in that interface is handled by Whop and its payment services. We do not ask you to send card details by email. Payment and order references may be retained with the order record.

Browser storage and analytics

The bag stores product references and quantities in browser local storage. Checkout recovery and secure order access use necessary browser storage when those features are used. Clearing site data can empty the bag or end an access session.

Optional store and Google Ads purchase measurement run only with your corresponding permission. Technical hosting and security requests still take place. A privacy settings page does not itself mean an analytics service is active.

How information is used and shared

We use relevant information to process orders, arrange fulfillment, answer support questions, investigate errors and protect the service. Shopify processes order records and coordinates fulfillment through our linked order hub.

Order information needed to fulfill a purchase, including the order reference, selected products, quantities, delivery address and relevant customer contact details, is shared through the linked hub with Dianxiaomi and the fulfillment partners handling the order. They use it for supplier-order processing, packing, dispatch and shipment updates. Tracking information is returned to support order-status updates and customer care.

We share the information needed for these tasks. Applicable legal duties or disputes may also require retention or disclosure of relevant records. Where the law requires a legal basis, processing may rely on a requested contract, legal obligations, legitimate operational interests or consent, as applicable.

Olivia Bliss sends transactional email through Resend. Messages cover confirmed purchases, shipment updates and customer-requested secure access to an order. Resend receives the destination address and the message contents needed for that purpose, which may include an order reference, item and amount details, carrier and tracking information or a private access link. It processes technical delivery information to operate the email service and investigate delivery issues. Receiving an order email does not enroll you in marketing.

Resend privacy policy

Retention and requests

We keep information while it is needed for its purpose, including order support, security, unresolved issues and applicable recordkeeping duties.

Depending on the law that applies, you may request access, correction or deletion, or object to certain processing. Email customer care with the request. We may need proportionate information to verify it. Records needed for legal obligations or an unresolved transaction may have to be retained.

Provider information and changes

Cloudflare, Whop, Shopify, Dianxiaomi and Resend have their own privacy information for processing they control. Fulfillment partners receive information relevant to the orders they handle. Our Privacy and Cookies pages will be updated when the services used by this storefront change. Separate provider settings may be needed to control provider-managed storage.

Optional Google Ads measurement

With your advertising permission, Google Ads uses advertising cookies and ad-click information to measure confirmed purchases. It receives the order reference, product IDs, quantities, prices, discount and net merchandise value, plus browser and network information. We do not send customer names, email addresses, delivery addresses or payment details in this purchase payload. Personalized advertising remains off.

Advertising and optional store measurement have separate choices. The Google Ads tag waits for advertising permission before loading. You can reject either choice and keep shopping, or change and withdraw it in Cookie preferences. Choices expire after 180 days. Global Privacy Control and Do Not Track keep optional measurement off. Withdrawal removes accessible first-party advertising cookies and may refresh the page; it cannot undo data already sent.

Cookie preferences

Google Ads measurement and your choice

The Google Ads tag loads on public shopping pages with advertising storage, advertising user data and personalization denied by default. Before advertising consent, Google may receive measurements without advertising cookies, including technical network information and a sanitized public page URL. Advertising cookies and purchase measurement require your Advertising permission in Cookie preferences. This tag does not send customer names, email addresses, delivery addresses, payment details or private order-access URLs. Do Not Track and Global Privacy Control prevent advertising consent from being granted. You can withdraw your choice in Cookie preferences.

Contact information

support@olivia-bliss.com

Olivia Bliss

520 8th Street SE, Washington, DC 20003, United States

Optional product interest measurement

With your permission, we count product views and successful additions to the bag by product and UTC date. These are action counts, not unique shoppers or conversion rates. Each event contains only a product ID, event type and a random event ID used to prevent duplicates; it contains no customer name, email, address or payment details. Cloudflare stores the aggregate totals and temporary event IDs. Temporary IDs expire from duplicate checking after 24 hours and are removed in bounded cleanup batches when new events arrive; aggregate totals remain until deleted. No analytics cookie or persistent visitor ID is used for this counter. Optional measurement stays off until you accept, and Global Privacy Control or Do Not Track keeps it off. You can withdraw permission on the Cookie & privacy choices page. Your choice is stored in this browser with its version and timestamp and expires after 180 days. Necessary bag and checkout storage works independently. Any separately configured Google Analytics or advertising measurement uses its own disclosed settings.

Server purchase measurement

With Analytics permission, we save Google client and session identifiers in a first-party cookie for up to 24 hours and attach them to your checkout. Our server uses this link to report confirmed purchases, order references, items and amounts to Google Analytics, even if you close the confirmation page. We schedule these server-side identifiers for removal after 30 days. Advertising use follows your separate advertising choice. Names, email addresses, delivery addresses and payment-card data are excluded from these events. You can withdraw permission on the privacy choices page.

Google measurement before a choice

Before you choose, configured Google tags may send shopping measurements without analytics or advertising cookies. Before a fresh browser makes a choice, advertising click parameters may pass between pages on this site without optional cookies. Google receives public page details, store, product and order references, prices, and browser and network information. Customer names, email addresses, delivery addresses and payment details are excluded from these events. For cookieless Google measurement before a choice, temporary Google client and session references can be attached to an unpaid checkout without saving these identifiers in a browser cookie. Our server uses this reference to report a confirmed purchase if the confirmation page closes. The server-side identifiers are removed after 30 days. Saved measurement refusals, Global Privacy Control and Do Not Track keep this reporting off. Analytics and advertising cookies require their respective approval.

Cookie-free purchase reporting

Reject optional on the cookie banner turns off optional cookies and keeps cookie-free purchase reporting on. You can also select Allow cookie-free purchase reporting in Cookie & privacy choices. Google Ads receives a confirmed purchase amount and order reference without analytics or advertising cookies. This separate choice allows purchase measurement using the order reference, amount and IP address; it does not allow analytics or advertising cookies or personalized advertising. Google also receives browser and network information. Names, email, delivery addresses and payment details are excluded. You can turn off all optional measurement instead. Existing full refusals, Global Privacy Control and Do Not Track remain in effect.

Advertising purchase matching

With advertising measurement permission, an enabled enhanced-conversion integration can send Google Ads a SHA-256 hash of the checkout email, the confirmed purchase reference and amount, and available Google advertising click or session information. The email hash and advertising context are captured before payment and expire from matching use after 30 days and are removed in bounded scheduled cleanup. The email itself, customer names, delivery addresses and card details are not sent in this matching payload. Reject optional and cookie-free purchase reporting do not send email hashes or saved advertising click/session context. You can withdraw advertising permission on the privacy choices page to stop further matching; full measurement refusal, Global Privacy Control and Do Not Track keep it off.

Cookie & privacy choices
Cookie & privacy choices