Privacy policy

The business responsible

Olivia Bliss operates this storefront. Questions about your information can be sent to support@olivia-bliss.com. Our business contact address is 520 8th Street SE, Washington, DC 20003, United States.

Browsing and correspondence

Website requests include technical information such as an IP address, browser details, the page requested and request time. Cloudflare provides hosting, delivery, database storage through D1, and security for this storefront.

When you email us, we receive the details and attachments you send. Include only what is needed to answer the question. Never send card numbers, passwords or verification codes.

The contact form prepares a draft in your email application. It does not submit your message to the website. You decide whether to send it from that application.

Orders and payment

Ordering uses your contact details, delivery address, selected products and quantities to process the transaction, provide customer service and arrange fulfillment. A saved bag or an incomplete checkout does not mean a payment has been taken.

Whop provides our physical-goods checkout and payment processing. Payment information entered in that interface is handled by Whop and its payment services. We do not ask you to send card details by email. Payment and order references may be retained with the order record.

Browser storage and analytics

The bag stores product references and quantities in browser local storage. Checkout recovery and secure order access use necessary browser storage when those features are used. Clearing site data can empty the bag or end an access session.

Optional store analytics and advertising tags are not enabled in this configuration. Technical hosting and security requests still take place. A privacy settings page does not itself mean an analytics service is active.

How information is used and shared

We use relevant information to process orders, arrange fulfillment, answer support questions, investigate errors and protect the service. Shopify processes order records and coordinates fulfillment through our linked order hub.

Order information needed to fulfill a purchase, including the order reference, selected products, quantities, delivery address and relevant customer contact details, is shared through the linked hub with Dianxiaomi and the fulfillment partners handling the order. They use it for supplier-order processing, packing, dispatch and shipment updates. Tracking information is returned to support order-status updates and customer care.

We share the information needed for these tasks. Applicable legal duties or disputes may also require retention or disclosure of relevant records. Where the law requires a legal basis, processing may rely on a requested contract, legal obligations, legitimate operational interests or consent, as applicable.

Retention and requests

We keep information while it is needed for its purpose, including order support, security, unresolved issues and applicable recordkeeping duties.

Depending on the law that applies, you may request access, correction or deletion, or object to certain processing. Email customer care with the request. We may need proportionate information to verify it. Records needed for legal obligations or an unresolved transaction may have to be retained.

Provider information and changes

Cloudflare, Whop, Shopify and Dianxiaomi have their own privacy information for processing they control. Fulfillment partners receive information relevant to the orders they handle. Our Privacy and Cookies pages will be updated when the services used by this storefront change. Separate provider settings may be needed to control provider-managed storage.